TCSA (Taiwan Corporate Sustainability Awards)

2017 Indicator

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Award Category


Ten Most Sustainable Company Awards

Corporate Sustainability Awards

Best Performance
Specific Category

Growth through Innovation Awards

Creativity in Communication Awards

Transparency and Integrity Awards

Social Inclusion Awards

Supply Chain Management Awards

Climate Leadership Awards

People Development Awards

Sustainable Water Management Awards


Top 50 Corporate Sustainability Report Awards

Corporate Sustainability Report Awards

SME Sustainability Report Awards

New Comer Sustainability Report Awards


The Outstanding Corporate Sustainability Professionals

Corporate Comprehensive Performance:

Ten Most Sustainable Company Awards and Corporate Sustainability Awards.

1. Evaluation Explanation:
    This award recognizes senior enterprise executives for their clear values for
    corporate sustainability, principles and visions, and for their establishment
    of clear governance frameworks and objectives, ensuring integration of
    sustainable strategies into corporate operational concepts, realizing corporate
    governance, ensuring environmental protection, achieving social harmony, and
    deploying supply chain management, to assiduously endeavor for global
    sustainability issues and innovative methods for corporate operational strategies
    and core competency syntegrity, while implementing exemplary corporate
    sustainability, and revealing practical efficacy in positive corporate fiscal and
    operational growth performance, worthy of meritorious recognition as an exemplary
    domestic enterprise leader.

2. Evaluation Dimensions and Contents:

    Domestic Enterprises


Evaluation Indicators

Corporate Sustainability Vision and Strategy

 - Whether the corporate sustainability vision is expansive, core concepts are
   adequate, and operational directions are feasible (6%)

 - Corporate Sustainability Vision and Relationship to Global Sustainable Development (6%)

 - Corporate Sustainable Operations Direction Feasibility (3%) [Endnote 1]

Performances of Corporate Governance

 - Corporate governance processes (3%)

 - Shareholder interests and Board performance (3%)

 - Capacity Building and Talent Retention(2%)

 - Corporate sustainability/corporate social responsibility and other Committee
   operations (2%)

Financial Operations Performances

 - Financial Efficacy and Profitability Performance (10%)

 - Relationship of Financial Efficacy to Innovative Products or Business Methods (5%)

Performances of Environmental Protection

 - Climate Change Responsive Measures (5%)

 - Energy Resource Management Measures (5%)[Endnote 2]

 - Environmental Protection Efficacy (5%) [Endnote 3]

Performances of Social Inclusion

 - Social Harmony Strategies and Objectives (5%)

 - Organizational External Social Efficacy (5%)

 - Organizational Internal Social Efficacy (5%)

Performances of Supply Chain Management

 - Supply Chain Management Strategies and Objectives (4%)

 - Supply Chain Management Guidelines (5%)

 - Implementation Efficacy (6%)

Recognition of Outstanding Results 15%

 - Compliance with Regulations and Guidelines (10%)

 - Recognition of Outstanding Results (5%)

     [Endnote 1] Corporate governance levels must be formal employees of the company.

     [Endnote 2] Including water resource management.

     [Endnote 3] Participating enterprises can choose on their own whether to present data indicating pollution
                       management or pollution reduction efficacy, environmental management system establishment,
                       environmental improvement measures, or environmental and sustainability education promotion
                       efficacy. Environmental improvement measures includes green buildings, energy efficient
                       equipment replacement, recycling and re-use, and other environmental management measures.

    Foreign Enterprises   


Evaluation Indicators

Understanding of Parent Company CSR Strategies

 - Understanding of Parent Company CSR Strategies (5%)

 - Implementation Status for CSR Strategies in Taiwan (10%)

 - Feedback and Supervisory Mechanism Establishment (5%)

Performances of Corporate Governance

 - Transparency and Integrity

 - Green Innovation (5%)

Performances of People Development

 - Capacity Building and Talent Retention(5%)

 - Personnel Labor Rights and Occupational Safety and Hygiene (5%)

Performances of Environmental Protection

 - Climate Change Adaption Measures (5%)

 - Energy Resource Management Measures (5%)

 - Environmental Management Efficacy (5%)

Performances of Social Inclusion

 - Social Harmony Strategies and Objectives (5%)

 - Organizational External Social Efficacy (5%)

 - Organizational Internal Social Efficacy (5%)

Performances of Supply Chain Management

 - Supply Chain Management Strategies and Objectives (4%)

 - Coalescence among suppliers, investment targets and logistics channels with green, sustainable principles and practices (4%)

 - Implementation Efficacy (7%)

Recognition of Outstanding Results 15%

 - Compliance with Regulations and Guidelines (10%)

 - Recognition of Outstanding Results (5%)

Best Performance of Specific Category

For the Best Performance of Specific Category- Growth through Innovation Awards, People Development Awards, and any of the other eight awards in this category, evaluation is based on “Explanation of Efficacy for Corporate Efforts in Evaluation Dimensions” (constituting 40%) and “Outstanding Examples”(constituting 60%).

Growth through Innovation Awards
1. Criteria:
    - Innovation values and culture (20%)
    - Innovation resources and processes (20%)
    - Innovation operations and management (20%)
    - Innovation collaboration and development (20%)
    - Innovation Efficacy and Promotion (20%)

2. Indicator:
    This award recognizes those enterprise which take innovation as a core corporate
    mission, and seek to ensure innovation potential throughout the firm’s management
    culture, products and services, while realizing their creativity results in practical
    products and service systems. Enterprises must be able to collaborate with customers
    for joint research and innovation, and to establish close ties with their upper and
    downstream suppliers and cooperative partners, to attain the objective of common
    growth. Besides innovation and development of new products and
    services themselves, there must also be creation of value-added innovation affecting
    the enterprise internal and external environment, key sales markets and customers.

Transparency and Integrity Awards

1. Criteria:
    - Enterprise Disclosure Integrity Policies and Pledge (25%)
    - Enterprise Governance Procedural Completeness (25%)
    - Enterprise Governance Procedural Transparency (25%)
    - Enterprise Operational Integrity Realization (25%)

2. Indicator:
    These awards recognize the two dimensions of transparency and integrity, among
    which the transparency dimension evaluates an enterprise’s degree of disclosure
    and channels for corporate governance processes, thereby establishing fair and
    objective operational practices; the integrity dimension primarily evaluates the
    degree that the enterprise fulfills its commitments to corporate governance, and
    its clarity in disclosing negative information and the means and channels for such


Supply Chain Management Awards

1. Criteria:
    - Sustainable supply chain management strategies and objectives (20%)
    - Sustainability guidelines for selection of suppliers (20%)
    - Assessment mechanisms of supply chain risk and impact (30%) 
    - Overall efficacy and streamlining measures (30%)

2. Indicator:
    These Awards rely on the GRI G4 standards for corporate sustainability in supply
    chain management operations, with the aim of encouraging corporate senior
    management levels to establish sustainable supply chain management strategies
    and clear objectives, determining guidelines for selecting from among suppliers,
    establishing supplier risk/impact assessment mechanisms, for a comprehensive
    description of the characteristics of the supply chain, along with accounting for
    potential changes affecting the enterprise and supplier relations, maintaining
    appreciation for actual or inchoate negative effects or impacts of suppliers, for use
    when considering whether to provide supplier guidance or to terminate contracts
    or take other action, and serving to inform corrective action and provide streamlined
    activities, to ensure enterprise operations are stable and continue to enjoy efficacy
    and growth.

People Development Awards
1. Criteria:
    -Employee Career Development and Human Resource Training and Retention(30%)
    -Employee Contentment(30%)
    -Employee Labor Rights, Occupational Safety and Hygiene, and Privacy (25%)
    -Participation in Local Community Sustainable Development (15%)

2. Indicator:
    These Awards rely on the GRI G4 and CSR FOR HR (Cohen, 2010) standards for
    People Development related activities and perspectives, while referring to the People
    Development indicators in the 2014 Integrated Report (IR) of the largest software
    firm in Europe, SAP, which was founded in Germany. SAP research indicates that the
    firm’s People Development indicators metrics directly affects the firm’s earnings and
    profitability. For example, for every 1% change in the firm’s health culture indicators,
    there were affects to the percentile of women in senior management positions,
    employee commitment and participation, and customer loyalty, all of which thus
    influence earnings and profitability.


Creativity in Communication Awards

1. Criteria:
    - Stakeholder identification and analysis of critical issues (30%)
    - Innovative communication strategies and measures (30%)
    - Communication efficacy evaluation and performances (25%)
    - Online Communication Strategies and Implementation (15%)

2. Indicator:
    This Award relies on the assessment framework of The Materiality Report published
    by AccountAbility(2006) and secondarily uses the IABC Strategic Creative
    Communication evaluative framework. For this year’s evaluation beside considering
    enterprise communication method innovations, we also specially emphasize
    assessment of communication efficacy, evaluating how creative communication
    methods of the enterprise affect stakeholder engagement efficacy, and referring
    to PDCA management cycles to ensure continuous improvements as part of the
    evaluation framework. (Refer to: AccountAbility official website )

Social Inclusion Awards
1. Criteria:
    -Core objective and vision (20%)
    -Connection to core corporate competencies and operational strategies (20%)
    -Promotional approaches and measures (30%)
    -Evaluation of overall efficacy (30%)

2. Indicator:
    This Award relies on the Australian Government’s publication of the Social
    Inclusion Principles for Australia, referring to enterprise responsibilities to
    include in their operational strategies measures designed to meet the needs
    of disadvantaged groups as clients and customers, through business models
    of the supply end incorporating them in the enterprise value chain, thereby
    ensuring a win-win situation for the enterprise and society, with the aim of
    fostering core corporate objectives and vision of shared values of inclusivity.

Climate Leadership Awards
1. Criteria:
    - Assessment and responsive measures of climate change risks and opportunities

    - Carbon management strategies and measures (35%)
    - Carbon Disclosure Transparency and Communication Methods (25%)
    - Carbon disclosure and emission reductions performances (25%)
2. Indicator:
    These Awards rely on the evaluative framework of the “CDP Climate Change Project”
encourages corporate monitoring and management of greenhouse gas
    emissions, thereby reducing climate change impacts, and deploying investment
    risk concepts to undertake activities for corporate greenhouse gas information
    disclosure and actual emission reduction efforts. Assiduous action to influence
    suppliers to undertake carbon information disclosure and emission reduction,
    as well as transformation from a passive approach to a pro-active
    engagement is also considered.


Sustainable Water Management Awards 

1. Criteria:
    - Climate Change and Water Resource Supply and Demand Evaluation and
      Responsive Measures (20%)

    - Water Resource Management and Amelioration Strategies (20%)
    - Water Provision System Equipment Sustainability and Safety (20%)
    - Water Footprint Disclosure Transparency and Communication Methods (20%)
    - Water Use Reduction Measures and Efficacy (20%)

2. Indicator:
    These Awards recognize proactive enterprise efforts to establish climate change and
    water resource supply and demand assessment and responsive measures, realizing
    water resource management and adaptive plans, establishing sustainable and secure
    water system facilities, disclosing water footprint and use reduction efficacy data,
    while promoting green economy and industry, and informing stakeholders for


Corporate Sustainability Report
Assessing information disclosure completeness, credibility, and communication efficacy of Corporate Sustainability Reports (70%), and corporate online social media information disclosure (30%).


Assessing corporate publishing of Corporate Sustainability Reports (70%) 

1. Evaluating report disclosure of corporate information, including validity
    and detail, transparency, practicality, and communicative functions.

2. Assessment framework is not limited to GRI G3, G3.1 or G4 standards versions.
3. Judging follows the international standards of the GRI G4 Guidelines and
    ACCA Awards criteria. The three assessment dimensions are:


Evaluation Indicators


 - Practicality/Importance
 - Strategy
 - Stakeholder Inclusion
 - Organizational Overview


 - Management Processes
 - Governance
 - Reliability/Verification
 - Stakeholder Inclusion
 - Efficacy 


 - Demonstration
 - Framework
 - Stakeholder Inclusion


Assessing corporate online social media information disclosure (30%):

1. Website status for corporate social responsibility or sustainability information

2. Website maintenance of information accessibility, transparency, timeliness,
    completeness, and interactivity status.

3. Assessment dimensions are as follows-


Evaluation Indicators

Establishing dedicated CSR website link

 - Is there a dedicated CSR website link
 - Is the CSR dedicated link hyperlinked on the Company Homepage
 - Is the CSR downloadable

Periodic website updating 10%

 - Is the CSR area periodically updated (points awarded for frequency/update

 Corporate CSR notices 10%

 - Are there CSR notices published (points awarded for volume of publishing)

Audiovisual Interactivity 10%

 - Are audiovisual or multimedia webpages used to describe CSR activities

Friendly User Interfaces 20%

 - Is there a website map or search engine
 - Is the CSR area content explained or categorized

Providing stakeholders with Feedback mechanisms

 - Are there diverse feedback channels (primarily online systems)

Establishing Corporate CSR Social Media presences

 - Are there social media presences (FB, blogs, etc.)
 - Are social media actually in operation
 - Is an e-newsletter offered for readers