Asia-Pacific Sustainability Action Awards-Sustainability Action Awards SDG11:Silver
Digital Affairs Bureau, Taichung City Government
TCPASS: Sustainable Digital Governance
To integrate municipal services and implement sustainable governance, the Digital Affairs Bureau of Taichung City Government has built an all-in-one digital citizen platform, "TCPASS." Breaking down government information silos with the philosophies of "Digital Inclusion, No Distance" and "Resource Sharing," the project consolidates core functions such as digital library cards, Payment, e-Services, and maternity ride subsidies. Through digital value-added services, it significantly enhances administrative efficiency and achieves carbon reduction. Beyond boosting the local economy through events like the Taichung Shopping Festival, the project extends its services to Nantou County via a software module-sharing model, practicing cross-regional governance and resource integration. With over 3.16 million downloads and numerous domestic and international awards, TCPASS has successfully built a convenient, efficient, and sustainable smart city service ecosystem.