APSAA 亞太永續行動獎(Asia-Pacific Sustainability Action Awards )-Sustainability Action Award SDG10:Silver
Taishin Financial Holding Co., Ltd. 台新金融控股股份有限公司
With Taishin, No Disability
Taishin Bank actively promotes inclusive finance. In order to achieve social equity and inclusive growth, strengthen people's financial literacy as well as make good use of financial services and improve the quality of life. The implementation focuses are as follows:
(1) Construct diversified financial products and services tailored to meet the needs of different ethnic groups in society, For example: an accessible financial-friendly zone (including accessible online banking and accessible mobile banking), intelligent customer service Rose, Taishin Bank LINE official account, ATM and mobile payment that meet the experience of disadvantaged customers.
(2) Enhance the accessibility of financial services and support the growth of SMEs, for example: bill-payment API, online video customer service, branch VIP welcome area, etc.
The above-mentioned services are aimed at individual and corporate customers of different backgrounds to obtain suitable financial services on the basis of openness, equality and diversity, so as to realize the vision of financial inclusion.
(1) Construct diversified financial products and services tailored to meet the needs of different ethnic groups in society, For example: an accessible financial-friendly zone (including accessible online banking and accessible mobile banking), intelligent customer service Rose, Taishin Bank LINE official account, ATM and mobile payment that meet the experience of disadvantaged customers.
(2) Enhance the accessibility of financial services and support the growth of SMEs, for example: bill-payment API, online video customer service, branch VIP welcome area, etc.
The above-mentioned services are aimed at individual and corporate customers of different backgrounds to obtain suitable financial services on the basis of openness, equality and diversity, so as to realize the vision of financial inclusion.